If you follow our blog, you know that Love & Hope Children’s Home has made great friends with a company called Focus Services. Focus Services in an American company with call centers located in the United States, El Salvador, India and the Philippines. Focus’ San Salvador manager, BenJoe, sought Love & Hope out as a charitable beneficiary when he arrived in El Salvador a couple years ago. Since then, Ben, his wife Delena, and Focus Services have blessed our home incredibly.
Last year, Delena spent time with several of our children every Thursday, with her own tykes and sometimes a friend in tow, while our staff had a meeting. She would always bring games, crafts and a snack for the kids that were home. Delena still maintains a special relationship with these children; Jefferson, in particular, loves visits from Delena.
Focus Services has hosted several parties for our children. Their agents, along with Ben and Delena, have decorated and dressed up for Halloween, allowed the kids to go trick-or-treating at their offices, thrown pool parties, invited us to play soccer, and generally provided a lot of fun for the Love & Hope kids.
Love & Hope Children’s Home has also been blessed by Focus when in need. They have translated for us, bought us a new microwave, collected toiletries, bought a new refrigerator, and most recently, two new computers. The agents that work at Focus are able to designate money from their own paychecks that pays for our electric, phone and internet bills every month. They have painted for us and even helped us move, sending agents out in their work clothes to do some of the heavy lifting. Focus has also been generous enough to donate some really fun things too, like books and cable television, which the kids are thankful for everyday!
A few months ago, Ben came and spoke to the Love & Hope kids on “career night.” He talked about his job as a boss at Focus, but he also spent time talking to the kids about his agents and their skills. Here in El Salvador, services like Ben’s are a rapidly growing industry. We were encouraged to hear Ben’s perspective and our children were able to realistically see how their English skills could be utilized one day (whilst they are studying in university, of course).
Love & Hope Children’s Home really can’t express in words how much we value our relationship with Focus Services, Ben and Delena. Their generosity, friendship and enthusiasm have blessed us in so many ways. Our children have loved getting to know the great people that work at Focus and they also love having playmates in Ben and Delena’s adorable kids.
Thanks for being so wonderful, Focus!